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Email your design and font as well as your preferred karat and length to info@houseofjewellery.com
and we will confirm your order via email or phone.

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1. Please note that items and pricing may be subject to change without notice. 

2. Pricing will be confirmed upon order confirmation.

3. Processing time is 15 business days. 

4. Personalized orders are FINAL SALE and NOT eligible for returns, exchanges, or discount upon the order confirmation. 

5. All orders are COD ONLY and the payment is collected upon the order submission. 

6. Personalized orders cannot be canceled once submitted.

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What designs do you offer in karat gold?
A. Script (SEGOE_SCRIPT)
B. Cursive (BREEZE_REG)
C. Block Letter (FUTURA_EXB)

How do I place a personalized order in karat gold?
Email info@houseofjewellery.com with your design and font and preferred karat and length.



What is your pricing for Karat Gold Necklaces? 

1. Karat (10K or 14K)
2. Length 
3. # of characters
4. Final font selection



What is the production time for karat gold?
Normal processing time is 15 business days but we strive to deliver as soon as possible.


Do you just do necklaces?
No, we are able to make bracelets, necklaces & anklets as well.


Do you offer items in White or Rose Gold?
Yes, we are able to offer in white and rose gold as well.


Can I customize any designs I want?
Yes we can customize any design in either 10 or 14K gold.
We can also custom design foreign languages (Arabic, Korean etc..) and special characters.


Are you able to rush orders?
Dependent on the situation, we may be able to rush orders but there will be an additional charge.

Do you have live samples for me to view before placing an order? 

Yes, you can see the live samples in the showroom or by
visiting our Instagram account for the entire collection of available samples.




*If you have any questions or concerns, please feel free to email info@houseofjewellery.com or call (416) 368-1682,
1 (800) 668-4422 and we will be more than happy to help you through your order.


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